Ediscovery | Export PST Error

Ediscovery Query succeeded, However whenever you try to export it as PST you may encounter below error:

Image1

Application download did not succeed. Check your network connection, or contact system administrator or network service provider.

Click on details for more details, You may see:

Activation of

https://localhost/ecp/15.0.1178.4/exporttool/EXC002.LOCAL/microsoft.exchange.ediscovery.exporttool.application?name=KIngson1&ews=https%3A%2F%2Flocalhost%2Fews%2FExchange.asmx resulted in exception. Following failure messages were detected:
+ Downloading https://localhost/ecp/15.0.1178.4/exporttool/EXC002.LOCAL/microsoft.exchange.ediscovery.exporttool.application?name=KIngson1&ews=https://localhost/ews/Exchange.asmx did not succeed.
+ The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
+ The remote certificate is invalid according to the validation procedure.

As you see here, The remote certificate is invalid because the URL used which is localhost doesn’t have certificate.

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Solution:

Simple:

  1. Just click on Certificate error in browser
  2. View Certificates
  3. Issued by is the actual FQDN to be used

In my case it is EXCAS01, So I changed the URL from https://localhost/ecp to https://EXCAS01/ecp

Now you can download PST without any issues.

 

 Category: Exchange
About Kingson Jebaraj

<p>Microsoft MVP, Blogger, Owner and Publisher for Cloudexchangers.com, Microsoft TechNet Author, Solution Architect, Former Office365 Technical Lead for Microsoft(Partner) </p> <p>Extensive knowledge and experience in Microsoft Exchange and Cloud Messaging Services and has got more exposure on Messaging environment deployment,migration,designing and other project management activities, I have earned real time experience in handling multi-site distributed critical large environment of messaging system.</p> <p>Been awarded as an MVP (Microsoft Most Valuable Professional) for Office Servers and services from Microsoft for an exceptional real world contribution made through Microsoft forums and other Microsoft communities.</p> <p>Currently working as “Solution Architect” on Private/Public cloud and SaaS environment for Pacific Controls, UAE, Dubai. One of the largest TIER III certified green data center campus in the middle east.</p>

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